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Test Subject
Original Poster
#1 Old 7th Jun 2018 at 3:51 AM

This user has the following games installed:

Sims 3, World Adventures, Ambitions, Late Night, Generations, Pets, Showtime, Supernatural, Seasons, University Life, Island Paradise, Into the Future
Default Everything is blank and nothing is showing up
So I start the game from Origin, and when the launcher opens up, I get this!


What is going on in this? Could anyone help me why this happened? I can't even play the game now!
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Mad Poster
#2 Old 7th Jun 2018 at 6:27 AM
1 - Try rebooting your computer.
2 - Run a Repair Game on TS3 from Origin.
3 - Try uninstalling the Origin client (only, it shouldn't disturb your games) and reinstalling it.
Test Subject
Original Poster
#3 Old 7th Jun 2018 at 2:39 PM
I've recently rebooted the computer and I got that.
Test Subject
Original Poster
#4 Old 7th Jun 2018 at 2:41 PM Last edited by 19NichDar : 7th Jun 2018 at 3:45 PM.
I've repaired the game, and the launcher is still blank. Is there something wrong? I NEED HELP!!!!
Test Subject
Original Poster
#5 Old 9th Jun 2018 at 3:55 AM
Can anyone help me?!
In the Arena
retired moderator
#6 Old 9th Jun 2018 at 4:01 AM
And the result of suggestion#3 is still the same result? or haven't done #3?
Test Subject
Original Poster
#7 Old 9th Jun 2018 at 4:17 AM
Still the same thing.
In the Arena
retired moderator
#8 Old 9th Jun 2018 at 5:09 AM
suggestion #4 Have you tested with a new Sims 3 user folder in Documents?

So what changed from the last time it loaded OK?
- installed a new sims3pack?
- origin client updated?
- windows OS update?
- installed a new app?
- driver updates?

If you cannot walk back whatever that change was, perhaps it is time to do a clean uninstall of the whole Sims 3 games + Origins + Windows registry. And start over with a clean slate
Instructor
#9 Old 9th Jun 2018 at 7:42 AM
Try this, I found it online somewhere ages ago but it seems to work for the blank launcher of doom issue:

1. Close the game and launcher window
2. Open Internet Explorer
3. Go to tools (Alt + X) > Internet Options > 'Advanced' tab > Reset Internet Explorer settings. Check the 'delete personal settings' box too (as long as you don't use IE as your main browser, and tbh for your sake I hope you don't lol) and then click reset.
4. It'll tell you you need to restart your computer after doing this but usually I just close IE at this point and it still fixes the launcher.
5. Try opening the launcher now and it should work.

This single fix is literally the only reason I haven't completely disabled IE on my computer, because this fix only seems to work from IE.
Mad Poster
#10 Old 9th Jun 2018 at 7:58 AM
Glad to see someone thought of the IE reset. The game uses its resources, like many other programs do, even if we never use it as a browser ourselves and even if one has a version of Windows like Win 10 that makes IE more difficult to even get into.
Test Subject
Original Poster
#11 Old 9th Jun 2018 at 7:19 PM
I did the IE reset, but the launcher is STILL BLANK! After I wait a few hours, it still looks like that.
Test Subject
Original Poster
#12 Old 9th Jun 2018 at 7:19 PM
It's probably not the game. It's probably a problem with the computer itself.
Test Subject
Original Poster
#13 Old 9th Jun 2018 at 7:20 PM
I tried running without the launcher, but the launcher still pops up.
Test Subject
Original Poster
#14 Old 26th Jul 2018 at 10:44 PM
I'm guessing my entire game is corrupted?
Site Helper
#15 Old 27th Jul 2018 at 4:04 PM
You are on patch 1.69, so you cannot bypass the launcher. This is normal.
Did you follow the suggestions in ellacharmed's post?

I am Ghost. My husband is sidneydoj. I post, he downloads, and I wanted to keep my post count.
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Test Subject
Original Poster
#16 Old 15th Aug 2018 at 9:45 PM
I did do it.
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